7 Power Traits for Highly Effective Leaders

There is no dearth of material on leadership. This is perhaps the most discussed topic in the corporate world. Steven Covey’s 7 Habits of Highly Effective People or most recent Strengths Based Leadership, by Tom Rath and Barry Conchie, almost all management experts agree that leaders have some unusual instincts that others do not possess. […]

My Customer is My King (‘If you do not take care of your customers, someone else will’ – Clark Harley)

How many times did you personally suffer with bad after sales service? If you have, will you go back to the same company, or even recommend your friends that specific product? I guess the answer will be a BIG NO! I tell my entrepreneur friends and trainees, that your customer is your king! And in […]